Sun Tzu, "The Art of War."
If you listen to them, and allow them to be heard, you'll reveal the real problem. The real problem isn't always the one on the table - it's often the one under the table that nobody's talking about - solve that problem and everything else will fall into place.
International Mediation Services
I can help you through both the process maze and the conflict minefield and act as a guide in foreign territory.
List of my Corporate Clients and those that have found mediation a successful way to resolve conflicts